Privacy Policy
Last updated: September 22, 2026
This Policy explains how Pandora Solver collects, uses, stores and protects information while operating the platform and its official domains.
1. Information we collect
We may collect account data such as name, email, company, role and phone; usage data such as pages, actions and timestamps; project data entered by users; and technical data such as IP address, browser, operating system and session identifiers.
2. How we use data
We use data to authenticate and protect accounts, operate and improve the platform, send operational communications, produce aggregated analytics and comply with legal and regulatory obligations.
3. Legal bases
Processing is based on consent, contract performance, legal obligations and legitimate interests under Brazil's LGPD and other applicable privacy frameworks, including the GDPR where applicable.
4. Sharing
We do not sell personal data. Information is shared only with essential service providers, including hosting, authentication, communications and analytics, under confidentiality and security obligations.
5. Company data isolation
Each company's data is isolated through dedicated identifiers. Users may access only companies, projects, initiatives and forums for which they have explicit authorization.
6. Retention
We retain data while an account is active or for as long as required to provide services, meet legal obligations, resolve disputes and enforce agreements.
7. Security
We use encryption in transit, role-based access controls, record isolation, identity validation and technical monitoring. No system can eliminate every security risk.
8. Your rights
You may request confirmation, access, correction, anonymization, portability or deletion, and withdraw consent, by emailing privacidade@pandorasolver.com.
9. Cookies and preferences
We use cookies and local storage for authentication, security, language, preferences and analytics. Disabling them may limit platform functionality.
10. Policy changes
We may update this Policy to reflect legal, technical or operational changes. The current version and its date are always available on this page.
11. Contact
Privacy questions and requests may be sent to our Data Protection Officer at privacidade@pandorasolver.com.